Pain has a way of making people see things differently, and it changes priorities. I had chipped tooth. Patients dont want to be sitting in the chair, having to face problems they have avoided for so long. I then got procedures they knew were not covered when I specifically said to ask me first if not covered by my insurance and I not you will decide. Education and complete treatment planning often come later, especially for patients who havent been to a dental office in a long time. Come back in 10 days for evaluation and you would think that dentures would last about ten years or better if you take care of them like i do.but lately my teeth keep falling out.not breaking but falling out.and to have them glued back in is very expensive.talking about close to $159 to 200 dollars for one tooth.so i got another set that im not satisfied the way they look.but its past my warranty so im screwed again.my new ones have to be glued in about 5 times a day.they are to big for my mouth.thats my complaint.i have been a aspen patient for about 30 years. Jennifer Ebanks. I have to go to another dentist to get this completed. YP, the YP logo and all other YP marks contained herein are trademarks of YP LLC and/or YP affiliated companies. be ready to get more. They checked my insurance and said it was covered. The refund request must be submitted within 90 days after insert of final denture or hard reline. It wasnt about gouging patients with huge treatment plans to enrich myself personally. I attached the screen shots to this complaint. They continue to deny the service and treatment I have paid for hence I maintain my desire for a refund as I no longer believe they are even trying to adhere to not only their own motto of customer satisfaction but not even basic standards of patient care. Their singular commitment is to do whats right for their patients.. He never did and then pulled a bait n switch sending me an email stating I will not get a refund unless I sign a release form. Aspen Dental - NY Dentists Implant Dentistry Oral & Maxillofacial Surgery (1) Website Directions More Info 15 YEARS IN BUSINESS 3 YEARS WITH (315) 925-6619 3425 Erie Blvd E Syracuse, NY 13214 Desired outcome: They need to give me the $727.20 refund that was agreed to on Dec 29, 2021 as their is nothing left to talk about, just give me the refund plain and simple. I tried to call them today 04/26/2023 to ask if they did as I requested and they blocked my phone number. I have not heard back from anyone about removing the $95 charge and taking my account out of collections. This tactic of evade and avoid has become a pattern with Aspen Dental. Search results are sorted by a combination of factors to give you a set of choices in response to your search criteria. They carefully measured my mouth, took x-rays, and crafted dentures that, after pi. The doctor who can successfully manage a private practice until its time to sell/close, and also work in any other type of dental practice while keeping it profitable (& satisfying patients), is the most valuable dentist. Total I am requesting for refund is 525 since overcharged for office visits and not receiving the crown. It wasn't. I was told she was with a patient. See reviews, photos, directions, phone numbers and more for Aspen Dental Refund Processing locations in Clinton, NY. I asked for a refund of the overpayment of 30 in office visits and 495 for the crown and was threatened that I would be charged ***** for the temp crown if I want a refund. Aspen Dental did not charge for this until years later my procedure was done in February 2019. I was told my refund was never put in the system. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams and communities have a safe, clea, Aspen Dental in Syracuse, NY is open for all appointment types. Customer Reviews are not used in the calculation of BBB Rating. Never address the reason the appointment was made which was for to have a tooth pulled and partials made for upper and lower teeth. All other marks contained herein are the property of their respective owners. Insurance Claims Processing Specialist job in East Syracuse at Aspen I needed a denture repair. Desired outcome: There is obviously an issue with the manufacturing of these teeth. The girls in the office as well as the office manager Lisa are extremely helpful. Aspen compared the bills, and agreed. They are the ones most-qualified for leadership, because they have seen & done it all, from all sides. The complaint has been investigated and resolved to the customers satisfaction. Se call MET LIFE.. so she said and then called me back 20 minutes later saying that MET LIFE told her to tell me to give them my social security number.. Aspen Dental fixed 3 filings for me that were originally completed over Thanksgiving Break. Forces Left Afghanistan. 4/13/23 I had an appointment at Aspen Dental for 830a. The company says that it also provides support services to dental offices owned by local dentists. Huh huh huh? She is good at explaining the condition of my teeth at the same time the options that is available for me. The refund request must be submitted within 90 days after insert of final denture or hard reline. Aspen Dental settled, paying $175,000 in restitution without admitting wrongdoing. Aspen Dental - be weary and do your research. I finally said I would think about it and would let them know at my next Appointment, August 29, 2022. So I went back in over Christmas Break to get them to adjust it. Keep in mind: when you choose Aspen Dental for your dentures, you have the peace of mind in knowing that we'll go above and beyond to make sure your experience is great. My professional advice to Aspen Dental: Close half your offices, before the next economic crash makes you close them all. This is what corporate wants to keep in a cage. As part of our Smile Wide Smile Safe Promise, we are taking proactive steps so that patients, care teams and communities have a safe, cl, I have to say this was the worst experience I've ever had at a dentist. They are using collection letters threatening my credit to manipulate me into paying them. Share your photos and videos with others to prove the truth of your words. is going to be billed to my insurance company, I certainly hope not! Aspen Dental area manager ********************* agreed to refund me $7272.20 on December 29, 2021, on the phone and I recorded the conversation of the verbal agreement. i tried to ask a couple of questions and her reply was short, uncaring and un professional. MISSION: ? Dr. Terry Watson and his entire team are dedicated to providing you with the personalized,, From Business: Anxiety-Free dentistry with Oral Conscious SedationMercury Free DentistryDental Materials Reactivity TestingNon-Surgical Gum Disease TreatmentLow Radiation, From Business: We strive to give each patient individualized care by taking the time to listen to all of their concerns. International Association of Better Business Bureaus. Just about anything in private practice is better than corporate dental [1]. Hi Jennifer -- I've passed your comments along to Patient Satisfaction, and they will be following up with you today. Excellent!! This lack of perspective is a weakness throughout the profession. Aspen Dental seems to be targeting a gay demographic here. I had two insurances which were both billed then the balance I paid $1100 cash and the balace was financed thru Care Credit. Drumlins Dental Arts Dentists Oral & Maxillofacial Surgery Website 23 YEARS IN BUSINESS (315) 446-6477 2217 E Colvin St Syracuse, NY 13210 33. Please note that this policy supplements the overall refund policy and is strictly related to dormant or aged credits. 4 days later I received mail starting that I owe ASPEN DENTAL $289 for a FREE EXAM. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Nothing fools them. Denture(s) must be returned within 90 days after refund request date. Incorrect billing and not fitting denture. I am writing to you in hopes of resolving the absolutely absurd teeth cleaning bill that your office charged me for. That was the ONLY way we got resolution. complaining to dentist about mouth pain. I had to wait 3 weeks between them because they couldn't fit me in after 3:30 for several weeks. On Thurs Sept 29 @ 10:48a, I received a phone call telling me that they will not do the perm crown until I get another procedure of antibiotics that was over *****, I refused that treatment and it was reduced to 191 and again I refused but agreed to sign a waiver. I right away headed to Aspem Dental where it was done. Aspen Dental Refund Processing in Clinton, NY with Reviews I am having a problem now with them billing me for something that as part of the group program they agree to accept a set fee. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. -10), then click OK. Our goal has always been delivering the highest quality of care, They do a great job, My mom works with Dr. Berry in a women's board. ), My front tooth is coming out what is the cheapest way to fix, Do Not Sell or Share My Personal Information. In the meantime, the dental office refused to see me because I wasn't paying the payments. The employee told me that she wasnt sure why the insurance didnt pay the claim. From Business: We are a family owned General Dentistry Practice located in Syracuse NY. FRONTLINE examines how the Talibans ban on women working at NGOs has affected the distribution of aid amid several humanitarian crises, how it impacts Afghan women-led households and how it could influence international fundraising. I also sent a letter to the CORPORATE office for Asspen detailing my compliants, my actions, whom I spoke with, and my expected resolutions/refunds. The policy covers all dental procedures provided by Aspen Dental, including fillings, extractions, root canals, and dentures. One last professional comment on this ill-conceived marketing campaign, is to notice how none of their commercials are set in an actual (or even simulated) Aspen Dental office. I returned a few days later to have it fixed. Their mission is corporate, which is to collect the money and limit refunds as much as possible. I talked to billing, and showed them the error. Explore our FAQs There are a number of questions you may have about Aspen Dental offices, services, dental care, and costs. Whether you're a first-time denture wearer or need a simple adjustment, you can count on our care teams to deliver fast, affordable service in our on-site labs all backed by our denture money back guarantee. 1 Crown was placed too small leaving a huge gap in my teeth When I arrived at 815a on 4/13/23 I brought up concerns about my account and a credit on my account that Mysteriously vanished. I have been in so much pain, I REALLY need help. I have not received my full refund. Keep corporate management to a minimum. All the dentists speak perfect english with no accents, which is very hard to find, I am somewhat of a dental phobic, and Dr. Juan Kassab and his entire staff made me feel so comfortable and confident in their care. They just unleash collections like starving dogs. I call Aspen Dental.and the employee tells me my insurance denied my claim. As a matter of policy, BBB does not endorse any product, service or business. My new dentures were still uncomfortable. Read our FAQs Speak to your local office I have tried calling Aspen Dental and can not get through on the phone. Aspen Dental | Complaints | Better Business Bureau Profile **** paid their portion ($164.80) and I paid my portion ($41.20). By that time I was done. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I asked for a call back I never got it and she was never in the office when I called several other times. Account_Number: XXXXXXXX. I asked about pill form antibiotics and was told "No, Absolutely Not!!! $598. On what was supposed to be my last visit to receive the partial, after several adjustments, it finally fit comfortably and was then given to someone to polish. Even when you are sending a check back to a patient who has requested an over payment. I was early for the appointment but she was delayed by other patients thus my care felt rushed and careless. Exemplary patient, From Business: Dental Billing Service & Accounts Receivable Management with accuracy, expertise, efficiency, & resultsyou get paid FAST. In the Account Module, double-click on the claim. They are working to gain experience and pay bills, until something better comes along, so they can someday become real dentists. Smile anytime. I guess they don't care about patients as much as they say, since they didn't want to help resolve the issue by letting me in at my scheduled time. Its funny. I had to go to the ER and was put on steriods. At Aspen Dental, by the time a patient knows theyve got problem, the dentist(s) may have already moved on, along with much of the office staff. I do have the phone conversation recorded agreeing he would refund me the money and that we both agreed to part ways, ******* told me he would call me back in 45minutes to process the refund. If you can't be honest about your mistakes, then you don't get my business. I recently scheduled some dental work for my wife. The lawsuit brought by 11 patients alleges that Aspen Dental owns and controls its 358 dental clinics in violation of laws in 22 states which allow only dentists to own a dental practice. Beware. Increases your cash flow, From Business: Simply Beautiful Smiles makes it easy for you and your family to get affordable and quality dental care. They said they submitted my x-rays to them, but I didn't have any x-rays done when I went to Aspen, so who's x-rays did they send. Dental malpractice cases are relatively rare, attorneys say, because they are expensive to pursue and. They sent my bill to my husband's insurance instead of mine, they never sent his in.
Roy Seiders College,
Charlie Sheen Mailing Address,
Esther Mcvey Siblings,
Shapr3d Crack For Windows,
Articles A
