Can I pay the toll charge when I get home (Sunday 19th July). And a digital membership where you can read all the digital magazines is normally 25, and now 12.50 with the code. On returning home today, I have immediately paid for several crossings but there is no way to contact them to let them know that I just couldnt pay for the outward crossing travelling towards Dover as I had no internet access for the following three days and had no idea that the payment booths had disappeared. WebWe would like to show you a description here but the site wont allow us. Anyone know who is in charge of this? How much did they charge you on the credit card? Your site is very helpful, so many thanks. Because Im an honest person, I preferred to pay with that money I would willingly climbed on the London Eye with the whole family and my daughter and I gave up because London is expensive for an Italian, it annoys me very much have you got that money for a tunnel, I know that now is the next time rather than go through the tunnel spend twice as fuel. A real mess that needs sorting out though. This I did, and I got a very condescending reply basically saying theyd let me off this time but wouldnt do so again. Oh yes, but will deprive them of millions in lost fine revenue. Information on how to do this will be included in the original rejection. Charges apply every day But record date time and the name They were very understanding. Two months after the incidents. Dart Charge online payment - Pay the Dartford Crossing charge a) There has to be a problem somewhere with a system that is issuing Charge certificates/invoices) whatever you like to call them) when payment has been made. Rod Himsley. Your email address will not be published. On Dart tag website it will tell you to prepay at 100s stores often the open all hours type. i have looked at your website , were is the price tariff I want to find how much boat and trailer cost ? I am not sure whether the correct term is theft or extortion or plain bullying but I feel like a little kid whos had his dinner money taken by the school bully. WebSo, forgot to pay my Dartford Dart Charge. Poopscoop Full Member Ive never bothered to set an account up as I virtually never use the crossing Anyway Crossed twice during Reasons for appeal to the independent adjudicator must fall into the following: You were not the registered keeper of the vehicle when the alleged contravention occurredThe vehicle was taken without the owners consentThe owner is a vehicle hire firmThe road user charge was paid on time and as requiredNo user charge or penalty is payableThe penalty exceeded the amount that applied in the circumstancesThere has been a procedural impropriety by the charging authorityCompelling reasons, Start your appeal hereClick here for further information on starting your appeal to the independent adjudicator. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. we are a small hire company in Lancashire. Hoping that I can appeal this. During my phone call to your office today 15 August, your customer service representative confirmed that you have not taken payment for the crossing on 28 July. Anyone had the same situation and recommend next course of action? Any driver hoping to make a note is therefore forced to do so whilst driving, which must surely amount to the commission of a motoring offence (driving without due care and attention). Do you think I would win an appeal? As a foreigner who occasionally visits the UK i wasnt even aware of the new toll system until i was coincidentally tipped off right before my next visit. As fine went to lease co first it is outside the 14 days for first offence.is there anything we can do please? We assumed that as we had by this point paid 2.50, we had complied. Try this, AndroidGeobells Location ReminderAlert yourself when you reach or pass a certain location.Get it here. Id rather believe that it is the result of a form of beaurocratic thinking which is removed from the lives and the needs of the people. Yes I am one of the 300,000 drivers in one month to get stung by our lovely Department Of Transport. I used the crossing on the 1st of Feb which i paid over the phone. Three points: But midnight the next day is far too tight if one is, for example, going on holiday and has no online access whilst there. There is no way to alter the amount so if it asked for 3 I could not have just paid 2.50. Hi You will need to give them a call. I crossed a few weeks backI havent had any penalty notice, can i try and find out if its been lost in the post or ?? I called Dart Charge and pleaded for leniency but of course was told my only option was to make a representation (2 representations, actually). (3) We dont want an account as we might only use the crossing maybe 6 times a year. Please, I need your help. Like many here I havent used the Dartford crossing for some time, so when I used it a week last Sunday we had change ready and were constantly looking for signs displaying the various charges, but didnt see any. Theoretically, yes, although the penalty charge notice would have to be for the penalty amount of 70, and could not include the crossing fee. However he said, its tough, you have no choice but to go through the tunnel and back over the bridge to get home and you will be charged!. While his Dartfordcrossingtoll site is not asking for money, its likely that some wont be for built with such innocent intentions. Decision: With a freedom of information request confirming more than 80% of appeals were accepted by Highways England in the first six months of the new system, its clear problems go far beyond mis-reading number plates. They are practically inviting fraudsters to target people who may not be the most technically savvy to get scammed., Dont pay at any website other than https://www.gov.uk/pay-dartford-crossing-charge. I used the crossing twice for the first time in 2 years yesterday evening, with my pound coins ready. I think I have been reasonable but at 2-3 per phone call the costs to me continue to build up, not to mention the distress I feel each time a new PCN arrives through my letter box. Its a money-making scheme. Ken. As the van was leased the hire firm are also charging me 30 for this. Can Dart Charge issue a penalty charge notice despite having been deemed to have accepted the slightly late payment of the road user charge? That one sentence could have saved me the suffering and stress and shock. I didnt as I checked payments made again and it clearly said 2.50 paid and have all email/receipt. Until the 31st of March 2016!!! From there, you can also export a receipt to your email. However I used the toll a few days ago on a return journey and yet again, same scenario, kids, stress, traffic and I completely forgot. Sorry to hear that. Hope it helps I thought this was correct as the PCN was for 70 and I was paying the toll charge of 2.50. I dont use the crossing, I live and work on the south coast. I live in Scotland and very rarely drive to London. I would also like a refund of the toll which I had to pay again when you contacted me on the 20/05/2015, which may I also add is a lot longer than the 14 days grace you are supposed to offer but in fact it is 75 days after I crossed and PAID. You could get a Dart Charge penalty charge notice for several reasons. I managed to speak to someone on the phone this morning and surprise! I wanted to pay today but it transpires that I will have to wait until Penalty Charge Notice is received by car hire company who will then give dartford my address (at a cost of 42 admin fee). The idea being that you pay the Congestion zone charge which you dont use and then get a fine for the unpaid crossing charge. I hope the agency wakes up to reason and to making the best use of modern technology- to the benefit of all. Hi. but it really was not my fault that I received the notification so in late. It is not right that I have to pay more because of mail delay. We and our partners use cookies to Store and/or access information on a device. no barriers, no man at the tollbooths and I cant remember any sign over there Do I stand a chance in hell of succeeding if I appeal, or will they just say no and add another 35 onto the fine since it will take me over the two-week period when the fine is 35 instead of 70? Hi Chloe Apart from the quote from their nameless spokesman, has this been published by them anywhere? Now there is no way for me to avoid the penalty! Hugh. There is no logic only the fact that they will fool some people into paying the fine like my wife almost did before I checked the letter. What do I do now? You are not alone and as a whole batch of fines are going out at the moment, you wont be alone. Thanks, Hi Paul, not sure if you received a reply to your question on the Dartford Crossing, but over the weekend i received notice of a fine for a crossing made in December last year, if you did find out if there was a time limit would you please let me know. As somebody else has commented, the whole system seems designed to trick you into having to pay an extortionate charge. Register a Dart Charge account: This will simply take cash from your account for crossings you make without the need to log on and make individual payments. Hi Follow this link for information and a direct link to an official page where you can start the appeal process. saw the sign for this ON OUR WAY SOUTH 2 DAYS LATER, thus realised you had to pay something but not how much or method. can any one help me how to wave this charges. You will need to do this by midnight the following day. Hi Peter, Hello Yes, this is true and we agree. We are pushing to get better signage on the motorway, too. Hi Thanks for your post. I think this is grossly unfair. See the section above for more details, or join up here. Plus 2.50 crossing charge. Make sure you keep a record of making the payment. why cant they give us information when required. How to appeal a penalty Charge Seems like robbery to me. This could leave them open to fines because it has been reported that the smartphone-based payment system cannot handle foreign credit cards. Im about to do mine. Despite my willingness to pay, all my attempts failed and a simple slip of memory has cost me dear. A spokesman said: The first penalty charge notice issued for any vehicle for non-payment of the charge will offer the driver an extra 14 days to pay and pay for any crossings they have made since.. There were a number of road work signs and some divertions but no blue signs. I called customer service and they have no record of my crossing on Monday!! I would try now and wait and see. Hope youre feeling better now. I doubt the Payzone shops would take payment (but I could be wrong). I, too, did not have any idea of the changes. In the PCN, it simply asks to pay 35 (within 14 days) plus 2.50 Road user charge. The vehicle is electronically registered on the Motorway, and you have to pay within 5 or 6 weeks time on the website. But I am still waiting for the balance to appear. 425 to release it because of unpaid Dart charge. the mail services goes slowly, and they were in late with the deliveries. How did you take it to an independent tribunal? It is a fact that, given the effort I made to try and pay the toll, the PCN is being issued because I did not have internet access, not because I was unwilling to make the effort to pay. We the coin. Contravention date 21/02/2015 and I make a payment on 23/02/2015. The same just happen to me, Im very upset too. Now we pay a 367million contract with Sanef to design and deliver the new free flow system which does not work, and yes on Sunday there was a traffic jam due to road works on the Dartford crossing Something is very wrong here. Did you get anywhere with this as i am in the exact same situation.
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