During lockdown, Bicester Village, the groups flagship location in Oxfordshire, England, teamed with American Express Black Card holders on virtual shopping events, which attracted high-spending customers from places such as Saudi Arabia and India. More than 80 percent of the brands at Bicester provide their own tailored shopping guidance via phone, email, video and WhatsApp and will arrange shopping at the village, and delivery to the customers door. During lockdown, Bicester Village, the groups flagship location in Oxfordshire, England, teamed with American Express Black Card holders on virtual shopping events, which attracted high-spending customers from places such as Saudi Arabia and India. With over 160 boutiques from world-renowned brands such as #Gucci, #Prada, #Burberry, and more, Bicester Village offers an unparalleled shopping experience for fashion lovers and bargain hunters alike.Our video takes you through the stunning outdoor village, showcasing the beautiful architecture and charming surroundings, before delving into the wide array of designer stores. It also serves as a professional photography set for product shots that are later WhatsApp-ed to high-net-worth clients. MEN TOPS PDF Virtual Shopping Collection Montblanc Virtual Sales Catalogue July 22 8. Gulf visitors typically travel from London, arriving by car, private jet or by train, which takes less than an hour from Marylebone Station in the capital. The move paid off with double-digit increases in domestic sales and footfall, which helped to make up for the lack of international guests. 147 0 obj <>stream But Burberry in the same mall refused to ship to USA. Bicester Village ( ) . Being agile has been fruitful for Bicester Village during the Covid-19 crisis, which coincided with government clampdown on VAT relief for tourists. London's luxury stores 'hurting badly' without high-spending Gulf tourists, like all luxury retailers by the drop in international visitors. Similarly to Bicester Village though, Cheshire Oaks has also introduced a virtual shopping experience, great if you're short on time or just want to feel like a celebrity. *Boutiques offering Virtual Shopping at Bicester Village are independent companies. However, when shops reopened in the UK, domestic shoppers flooded the flower-lined streets but most of the international clientele were nowhere to be seen due to restrictions on travel. Treat yourself and enjoy savings of up to 60% on the recommended retail price, as well as tax-free shopping all season long. The Tower Salon at Fidenza. Bicester Villages parent company Value Retail was among a group of luxury brands, such as Selfridges, which warned the UK government that the end of tax-free shopping for international visitors could result in 1bn in lost investment from luxury brands. Bicester itself has recently taken on new brands including Jil Sander, Off-White, Vans, Tommy Hilfiger women and kids, and Benefit Cosmetics. The company has also been spiffing up its physical spaces. I found this amazing hack which allows you to see the Bicester Village collections. Face coverings are mandatory in the village and have to be worn at all times in the boutiques. Partners. It's a welcome sight for the staff working at The Apartment, a luxury suite where VIP clients are invited to relax or try on clothes during a long days shopping. . WHAT WAS YOUR LAST DIOR PURCHASE? *post photos of your beauties here Value Retail, which owns The Bicester Village Shopping Collection, still isn't interested in e-commerce, but it's struck gold with virtual sales and services. I hope Dior in Bicester village ships to USA. But as international visitors return, Ms Collier insists the company will not turn its back on its domestic customers. We always take the view that we are long-term partners of the brands, and that our interests are aligned. Come & enjoy our open-air shopping experience and browse our boutiques brimming with new season style. . Let the shopping begin! Value Retail has evolved owing to the pandemic, said Scott Malkin, its founder. #BICESTERVILLAGECome with me to Bicester Village without having to travel! Ms Campbell took on the role two weeks before the first lockdown in March last year, quickly switching the marketing focus once it became apparent that Gulf visitors, as well as those from other key markets including the US and China, would not be jetting in any time soon. Like all retail destinations in England, the Village was shut to shoppers during the three lockdowns, only reopening on April 12 in line with government regulations. "I am a firm believer that eventually the government will reverse this ruling," says Ms Bollier. Noor Abed, who started working as guest relations ambassador at The Apartment four years ago, typically spends her day conversing with guests in Arabic. But the move was a winner: Virtual shopping allowed Value Retail to drive sales throughout the pandemic when the village shops went dark, and it has become a pillar of the business. Weve recently seen an increase in Saudi visitors because they went on the amber list first. Created with Sketch. Be advised that changing your location while shopping will remove all the contents from your shopping bag. I will visit all of the stores.. LONDON - Business at The Bicester Village Shopping Collection hasn't returned to normal post-pandemic - and Scott Malkin couldn't be happier. Experience a hassle-free day with exclusive reserved parking for one vehicle. Those apartments like the townhouse at Bicester offer personal shopping services and need to be reserved in advance. Non Loyalty programme Terms and Conditions The Bicester Village Press the space key then arrow keys to make a selection. 17/05/2021 19:28, Hello, just to revisit this, has anyone since purchased a Mulberry from the Bicester village outlet via the WhatsApp online virtual shopping portal? The Village's parent company Value Retail responded quickly as a landlord, waiving all fees on its rental and service charges to help brands across its 11 outlets in The Bicester Village Shopping Collection, which includes nine in Europe and two in China, to offset the hit from falling sales. PDF Bicester Village Virtual Shopping LONDON In-store shopping may be roaring back to life in Europe, and China, as vaccination rates rise and lockdowns ease, but Value Retail is no longer relying on that to drive business, or attract customers. Photo: Bicester Village. endstream endobj startxref Bicester Village Shopping Tour ||Oxford || #london #londontour #uk #bicestervillage #londonshopping - YouTube Join us on a virtual tour of Bicester Village, a luxury designer outlet. For the UAE, sales are up 57.2 per cent compared to last year while sales to Kuwaitis are up 20 per cent. The decision was also unusual because, unlike other large multibrand retailers, Value Retail has no e-commerce channel and doesnt want one. Ship to: United Kingdom Change Country/Region. Sign up to Membership Bicester Village There is still much demand for pent-up demand for physical shopping, something that the digital screen cannot replicate. When the villages were locked down, Value Retail waived rent charges and strategized with the brands about how to move forward. Bicester Village (@bicestervillage) Instagram photos and videos Accessories, home and sport/active categories all performed well during the reopening week at Bicester as did apparel categories. Bicester Village. %%EOF And were raising our game in terms of the service we will provide to our brands. Full details on which stores will be moving from virtual shopping to fully reopening their doors to customers will be available very soon. . When the villages were locked down, Value Retail waived rent charges and strategized with the brands about how to move forward. I've been sent a link to pay for a Bayswater and it just seems odd paying for such an expensive item via this method but perhaps it is legit? At Designer Exchange, prices for a second-hand Chanel handbag range from about 1,000 to 17,000 while a Birkin handbag is on sale for 70,000. Virtual Shopping. "We now have a compounded business between a strong domestic footprint and an international one on top of it. The Villages include Bicester Village near London, Kildare Village near Dublin, La Valle Village near Paris, Wertheim Village near Frankfurt, Ingolstadt Village near Munich, Maasmechelen Village near Brussels, Antwerp and Cologne, Fidenza Village near Milan and Bologna, La Roca Village near Barcelona and Las Rozas Village near Madrid. As reported in March, Italys Fidenza Village, one of the 11 sites in The Bicester Village Shopping Collection, has been undergoing a reinvention during lockdown, in a bid to serve its customers better. Bicester Villages outlets in Europe have also benefited from the UKs travel restrictions as many Middle East visitors met their isolation requirements on the continent. N.Peal is delighted to offer a Virtual Shopping service, allowing you to view and shop the store collections at home. Visit. . DISCOVER EXCLUSIVE OFFERS BY CONTACTING THE STORE: Phone:+44 (0)1869 249476 WhatsApp: WHATSAPP. Over the past year Value Retail, which owns The Bicester Village Shopping Collection, a group of 11 luxury discount outlets in the U.K., continental Europe and China, has overturned some old. MB Bicester Virtual Shopping Author: J FRASER - MB Bicester 2021 Created Date: 7/13/2022 11:17:10 AM . The Villages within The Bicester Collection will process your personal data in order for you to participate inour membership programme. Your purchases will be made securely and delivered directly to you at home. Which is why Mr Sayed, who has visited Bicester Villages manicured streets "many times" in the past, ensured a visit was on the calendar during his first trip back to the country since the pandemic started. Village Price: 349 Starwalker - Resin Fountain Pen 8482 RRP: 515 Village Price: 438. Last month saw the opening of the Bicester Village Personal Shopping TV studio, a backdrop for virtual appointments, private brand collaboration events and trunk shows. The group, which counts 11 luxury outlet . It was a radical move, considering that Value Retail has always prided itself on in-store, and village-wide, experiences, high-end hospitality and real-life, personal shopping appointments at swanky spaces inside the villages. But the move was a winner: Virtual shopping allowed Value Retail to drive sales throughout the pandemic when the village shops went dark, and it has become a pillar of the business. Isabel Marant will open at the village this month, while Dolce & Gabbana, DKNY and Hunter have upsized and refitted their boutiques in the past weeks. Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. . Visit. Since then this pedestrianised, open-air setting has grown to include more than 160 boutiques lining the Village's Value Retail said it is now expecting around 10 percent of sales across The Bicester Village Shopping Collection to come from virtual shopping this year. We know that they love open-air shopping mixed with gardens mixed with spoiling hands-free shopping, personal styling, valet parking, halal menu, The Apartments all that makes them feel at home yet being in Europe, yet being in the UK," says Ms Bollier. More than 80 percent of the brands at Bicester provide their own tailored shopping guidance via phone, email, video and WhatsApp and will arrange shopping at the village, and delivery to the customers door. At our Boutique, we have gorgeous gifts and exclusive beauty offers, you can't get anywhere else! "We've come out of this stronger and the numbers speak for themselves," Desiree Bollier, chairwoman of Value Retail Management and chief merchant of Value Retail tells The National. Bicester Village: VIP Shopping Experience | GetYourGuide The company said virtual services continue to gain momentum, and have resulted in strong sales even after physical retail reopened in England on April 12. They unveiled new brands, such as fashion retailer Off White, to lure a younger audience, as well as a series of second-hand, pop-up stores where buyers can tap into sustainable shopping. While Londoners make up 60 per cent of the UK footfall, others travel from surrounding Oxfordshire, as well as big cities such as Manchester, Bristol and Birmingham. The Virtual Shopping page on all of the village websites remains one of the most visited pages, according to the company, and is proving to be a key guest acquisition channel for our brand partners, Value Retail said. 140 0 obj <>/Filter/FlateDecode/ID[<1A7C8707A0344EB483D72D5DB0042CBA><60859D8154E1AE43A11441BBBF7DF2F0>]/Index[131 17]/Info 130 0 R/Length 62/Prev 1006555/Root 132 0 R/Size 148/Type/XRef/W[1 2 1]>>stream We are open from 10am-8pm Monday to Saturday and 11am-7pm Sunday For information on our shopping protocols visit bit.ly/2XRlTa7. An invitation to the VIP suite comes with a further 10 per cent discount on any shopping, with the entire experience designed to encourage the wealthy to spend even more. We always take the view that we are long-term partners of the brands, and that our interests are aligned. The Bicester Village Shopping Collection (@TBVSC) April 14, 2021 This led to a 60 per cent rise in virtual shopping sales this year compared to last, accounting for 22 per cent of all sales across the Village, driven by luxury brands popular with Middle East guests such as Lorna Piana and Brunello Cucinelli. You. We dont charge traditional rents, were royalty-based and we dont have traditional leases. BicesterVillage VIRTUAL SHOPPING SHOP OUTLETPRICES FROMYOUR HOME! . It also serves as a professional photography set for product shots that are later WhatsApp-ed to high-net-worth clients. At the brands La Vallee Village in France, for example, sales to shoppers from Saudi Arabia are up 4,639 per cent in recent weeks on last year, accounting for the third highest nationality overall, while sales to Kuwaitis are up 3,070 per cent. This involved virtual events to show off new collections or virtual appointments with the boutiques, where a staff member toured designer stores on FaceTime picking up products the client might want. Francescas Acquires Richer Poorer, L.A.-based Womens and Mens Apparel Brand. Virtual Shopping | Bicester Village Bicester Village Bicester Vision Set in the leafy county of Oxfordshire, the designer outlet shopping centre is traditionally a must-visit destination for Gulf tourists heading to London to see family and enjoy cooler temperatures during the summer months, as well as the cultural and shopping attractions on offer. Bicester Village Shopping Tour ||Oxford || #london # - YouTube Bicester Village Virtual Shopping Skincare. Among the visitors is 15-year-old Aisha and her aunt, who are wheeling suitcases around the Village to store their shopping haul. This led to a 60 per cent rise in virtual shopping sales this year compared to last, accounting for 22 per cent of all sales across the Village, driven by luxury brands popular with Middle East guests such as Lorna Piana and Brunello Cucinelli. Sign up for WWD news straight to your inbox every day. Choosing a selection results in a full page refresh. Join us on a virtual tour of Bicester Village, a luxury designer outlet shopping destination located in the picturesque Oxfordshire countryside. Designed like a luxury hotel suite, the venue hosts up to 80 guests a day, with the space sectioned off for larger Gulf families or groups of friends. N.Peal Outlet The group is also hiring product sourcing teams to work more closely with the brands in a bid to buy more thoughtfully, based on the needs the customers who are shopping in-store, and virtually. "We're almost back at 2019 levels. Malkin and his team are relentlessly focused on serving the brands that operate its village shops. Discover a world of luxury at the Collection of Villages in Europe this season, home to a bespoke mix of elegant boutiques from world-famous international brands includingMissoni, Oscar de la Renta, Roberto Cavalli, Saint Laurent and many more. He said the companys mission is to inspire brands to deliver the magic, so when that was no longer possible to do in a physical format, Value Retail shifted to digital. Ive been sent a link to pay for a Bayswater and it just seems odd paying for such an expensive item via this method but perhaps it is legit? Face coverings are mandatory in the village and have to be worn at all times in the boutiques. And were raising our game in terms of the service we will provide to our brands. Bicesters restaurants, including Caf Wolseley, Farmshop (part of Soho House) and Shan Shui, among others, are serving at outside tables and are set to indoor dining on May 17, in line with the British governments reopening strategy. Your purchases will be made securely and delivered directly to you at home.Contact N. Peal to arrange your consultation: This service is available by email, phone or WhatsApp from Monday to Sunday. Nat was stationed in the Shetland Islands between 1939-1945, during the war and he began sourcing woollen knitwear for the store from there. In an interview following the reopening of U.K. retail last month, Malkin said that during the pandemic, the new virtual shopping offer also allowed us to embrace the traveler who historically doesnt shop remotely, via special experiences and personal shopping. STORE LOCATOR. How do I find out which boutiques are participating? 280K Followers, 1,445 Following, 3,202 Posts - See Instagram photos and videos from Bicester Village (@bicestervillage) Value Retails embrace of digital marketing and services is just one part of a broader effort to fine-tune its proposition to brands and the end-customer. https://t.co/70jnSycqLp pic.twitter.com/MdKCgp1rxe. Plan your visit to Cheshire Oaks (opens in new tab) Our fashion editor's top 5 picks at Cheshire Oaks We dont charge traditional rents, were royalty-based and we dont have traditional leases. Bicester Village is an open-air shopping destination in Bicester, the heart of the Oxfordshire countryside. The owners of Bicester Village are not responsible for purchases made directly with boutiques. Bicester Village in Oxfordshire, England. Malkin said that Value Retail is hiring once again, and the focus is on people with personal shopping and clientele-ing skills. Plan Your Visit Chauffeur Service Shopping Packages Gift Card Village Services Membership.
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