Your information is encrypted, secure, easily updated and ready to email or print for yourself, family and friends as often as you wish. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. Unsure of your next cruise? For Non-U.S./Non-Canadian Citizens:For Non-U.S./Non-Canadian Citizens: You must have and carry a passport valid for six months beyond the duration of your travel. The Lido with fresh, cooked-to-order specialties for breakfast and lunch. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. Kids Program (ages 3 6): All children participating in the youth program must be completely toilet trained and pullup free. Smoking E-cigarettes and vaping devices is permitted in designated areas, as well as inside passenger staterooms . Celebrity Cruises Smoking is only. Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. Please see the following important information about your luggage tags. Your travel advisor can provide you with additional information if you are interested in this option. Appointments may be made in advance on our web site athollandamerica.comor once on board. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. Our shore excursions provide you worry-free experiences that guarantee your return to the ship and maximize your time ashore. Your baggage will arrive in your stateroom later that afternoon. We work within a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. This could result in legal proceedings. Cruise Ship Smoking Areas - Shipdetective Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Please bring the prepaid Gift card (with the Visa/Mastercard/American Express and Discover logo) to Guest Services for processing and do not register it online. We appreciate the relationship you have with your travel advisor and want to assure you they will be credited for bookings made onboard, just let us know. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. Your stateroom keycard will be delivered to your stateroom. Also, although not required at the ship gangway, you may be required to present a valid picture ID to pass through terminal security. Holland America Line shall not be responsible for any loss, cost, disappointment or damage of any kind as a result of any luggage lock removal, alcoholic/nonalcoholic items, or other prohibited items removed and discarded in violation of the policy. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Next are listed HAL's first departures by . And if you're sailing with Avalon on the Mekong or Ganges River, smoking is permitted only in designated areas. If we do not have your information by this deadline, you will be unable to sail. suits you. Guests are urged to complete the Online Check-in process before leaving home. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. This includes your boarding pass, itinerary, any applicable vouchers, and if you booked air with Holland America Line, air travel information. Youll also find ample closet space, a safe in which to store your valuables and important documents, and a flat-screen television for viewing movies and onboard features. Our knowledgeable specialists will gladly answer all your questions and are dedicated to providing you with excellent service. Shirts/cover-ups and footwear are always required indoors. We welcome you to learn more about our commitment to protecting the environment by reviewing our sustainability report at www.hollandamerica.com. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Guests arriving at embarkation without complete and accurate documentation may not join the voyage and will not be entitled to a refund. (See section for Bags VIP Luggage Delivery below for details.). If we do not have your information by this deadline, you will be unable to sail. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. HAL's fleet was fully operational by June 12, 2022. An additional charge may be applied. Promotional credits are nonrefundable. The password will need to be disclosed to the youth staff upon pick up of the child. Infants must be at least 6 months of age at the time of embarkation in orderto sail. PLEASE NOTE WHTI-compliant documents are acceptable for entry or re-entry into the United States. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. Its important to note that electronic cigarettes are illegal in many countries including the United Arab Emirates, India and much of South America and Southeast Asia. Refunds for purchases of onboard products and services will be credited to your onboard account whetherpurchased prior to or during your cruise. Holland America Line Smoking is allowed in all casinos (apart from special nonsmoking days), except Zuiderdam, Oosterdam, Westerdam and Eurodam, which have entirely smoke-free casinos. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. For those guests who wish to smoke, there will continue to be designated areas available both inside and on outside decks. Please be sure you understand the requirements for a service animal to disembark in each port of call. Tweens: Nukeball, Xbox Tournaments, and Olympic relay races along with theme parties Brave the Night, Mysterious Spy Night and Country Carnival ensure that guests ages 7 - 12 years look forward to each day at Kids Club. As previously mentioned in the BAGGAGE POLICIES & PACKING ADVICE section, you should not place valuables in your tagged luggage. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. With this in mind, the following emergency phone numbers are available for your use: 1-800-628-4771. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. Place them in a carry-on bag or keep them with you so you can access them easily. Explore dates and rates on this ship for 2022 and 2023. Banks, airports and major hotels often offer this service. Representatives are available from 5:00 a.m. to 7:00 p.m. Monday through Friday and from 7:00 a.m. to 3:30 p.m. Saturday and Sunday (Pacific Time). On selected cruises youll find HollandAmerica Lines Port Shopping Ambassador Program. Medication: Your prescription medication should be kept close at hand in your purse or carry-on bag rather than in your checked baggage. Here are just a few of our environmental efforts: Just as when ashore, water conservation is an important environmental initiative. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. At a nice mid-size, Holland America's 2,668-guest Rotterdam debuted in 2021 as a model of elegant and thoughtful design geared for cruisers of all ages and walks of life. For U.S. and Canadian Citizens Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. At Holland America Line, cruising is our passion. Gift orders must be prepaid and received two weeks in advance of sailing. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. Kosher meals are prepared off the ship in a kosher kitchen, frozen and brought to the table sealed in their original containers. For further information on our relationship with airlines, please refer to your Cruise Contract. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Whenever possible, wereuse existing materials and equipment, and we recycle many materials where recycling infrastructure is available at our ports of call. Holland America's Koningsdam provides relaxed cruising with luxury stay experiences through Alaska's Inside Passage. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. Wishful thinking I. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Your seating assignment will be noted on your guest card upon boarding. This should be done well in advance of travel at a Customs office near your home. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. By taking the handling of your luggage out of the equation you will proceed much quicker through the check-in process and save a considerable amount of time. Frequently Asked Questions | Holland America Gift Order items include a variety of alcoholic and nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices. Resident aliens not in possession of this must obtain one at the nearest office of the U.S. Immigration Service. Manage your cruise with our free app! Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. In most ports of call, you may easily exchange U.S. dollars into the local currency. Still have questions? Review: Holland America Koningsdam October 2021 - Travel Codex Holland America Line Image With a small handful of exceptions that vary by vessel, Holland America bans smoking in all indoor areas on its ships, including staterooms. We will provide disembarkation information shortly before the end of your cruise, which will outline important procedures regarding customs formalities, luggage handling, travel arrangements, disembarkation and other information. Is smoking allowed on cruise ships? A line-by-line guide You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. While not a full-service hospital, the Medical Center is well equipped to handle most emergencies, as well as routine medical procedures. If you plan to bring a service animal, you must call our Guest AccessibilityDepartment. Should you need to cancel your reservation, your reduced deposit will be applicable to another Holland America Line cruise within the next four years. Find a better price on any tour we offer and we'll refund you 110 percent of the price difference in the form of an onboard credit. Download the app before your cruise, log in, and immediately start using Navigator. Unless otherwise posted, the Medical Center hours are as follows: Infants & Pregnancy: Because of the limited medical facilities, infants 6 months or younger at the time the cruise commences and women who will be 24 or more weeks pregnant during the course of their travel are not permitted to participate in the cruise. Usually there is a fee required. For more detailed information, please see the PACKING ADVICE AND CLOTHING sections. View current Health Protocolsand Testing and Vaccination FAQs. Single Smoking Thread (Use for all smoking discussions on HAL) ) railings, buttons, door handles, countertops, faucets, etc. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. In addition, non-U.S. citizens who have previously been admitted to the United States for permanent residence must carry their Permanent Resident Card (Form I-551), commonly known as a Green Card. Please contact Ship Services for further information. Travelers checks may be cashed at Guest Services. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. You will be responsible for all costs you incur to join the vessel at the next port. For more information about our safety and security procedures when you board the ship, see the From the Captain booklet in your stateroom. We donate reusable goods from our ships to nonprofit organizations and working with port authorities to identify additional vendors who are capable of recycling cruise ship waste. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. Holland America Line also offers a variety of gift packages for guests celebrating a birthday, anniversary, honeymoon or other special event. Promotional credits are nonrefundable. Please practice wearing your life jacket. Whats more, since our eco-friendly cruise documents are delivered electronically, they help save paper and conserve precious fossil fuels. be subject to their currency allowances at the current exchange rate. Cigar and pipe smoking is only permitted in designated outdoor areas on open decks. Generally, the ship is subject to certain government procedural requirements upon arrival. Any additional information concerning currency restrictions, please contact the customs agency in their country. Holland America Rotterdam Cruise: Expert Review (2023) Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. From time to time guests encounter transportation delays in getting to their cruise ship. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Each year between 20%50% of international travelers (an estimated 10 million people) develop diarrhea. You may request seating time, table size and indicate with whom you wish to dine. Download the app before your cruise, log in, and immediately start using Navigator. Safety: For 140 years, the safety and security of our guests has been our highest priority. Important: Do not pack your passport, medications, Express Docs or electronic airline tickets in your checked baggage. If you choose the flexible, open-seating program in the Dining Room, you may make reservations by calling the dining reservation number on board or simply come to the Dining Room during dining hours. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. In todays era of heightened security, Holland America Line has implemented a no visitor policy. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. If you are pregnant, please provide a medical note from your physician stating your expected due date and medical fitness to travel. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. Please Note: Persons in possession of illegal drugs are subject to immediate disembarkation and reporting to law enforcementauthorities. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. For more information see our transfers FAQ. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. No smoking of any kind will be permitted on any stateroom verandah. Please have the ships name, your partys name and stateroom number before you call. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. You will be responsible for all costs you incur to join the vessel at the next port. Please Note: Please read the LUGGAGE DIRECT SERVICE section, for more detailed information. If you have questions about visa requirements, call CIBTvisas at 1-866-935-8472. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. You will recognize our representatives by their Holland America signs. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. What is NIEUW AMSTERDAM smoking policy - Holland America Line - Cruise Limited time offer, Savings for Onboard Bookings Only. in the bar, lounge or pool areas. Your baggage will arrive in your stateroom later that afternoon. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. Indoor areas on board the vessels are non-smoking and smoking is only permitted in designated sections. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. Cruise Ship Smoking: Is Smoking Allowed on Cruises? Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. In addition, smoking is permitted on stateroom verandahs. It also shows you how to correctly put on your lifejacket. In cities of embarkation and/or disembarkation outside the United States, wheelchair-lift vehicles may not be available. Personal checks are not accepted on board. Other approved proof of citizenship documents such as a passport card, an enhanced drivers license (EDL) or certificate of naturalization along with a government-issued photo ID are also acceptable. Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Some reading there would be beneficial. Some flight options can also be managed directly with the airline by visiting their website and using your airline locator to access your flight details. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal beforethe vessel leaves. City Stays and Pre/Post Overland Packages: If you have purchased a Holland America Line hotel or overland tour packages, you will find information in your Express Docs. In the absence of running water, use alcohol-based hand sanitizers to protect your health. Theres never a dull moment on your Holland America Line cruises. Boarding may be denied or fines levied against those guests arriving at the pier without the proper documentation, and those guests will not be eligible for a refund. Visit our Frequently Asked Questions. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Holland America Cruises From Boston - CruiseInfoClub.com purchased prior to or during your cruise. Norwegian Cruise Line Cruise Contract | Holland America Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. Effective on all cruises departing on or after January 4, 2013, our smoking policy will change to reflect our commitment to the comfort of all of our guests. Choose from options for calling only, calling and messaging or calling, messaging and data. As previously, in-cabin smoking is also not allowed. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. Single Smoking Thread (Use for all smoking discussions on HAL) ) We believe that safeguarding our guests, crew, ships, and theenvironment is the right thing to do and essential to the success of our business. Internet is accessible from the comfort of workstations on board or from a personal laptop. The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. This ship ID card serves as your identification for security procedures when embarking anddisembarking the ship, and for making purchases on board. As previously, in-cabin smoking is also not allowed. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. A passport is still the preferred document. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. The non-smoking casino was one of the things I was most happy about. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. Luggage Direct and Luggage Forward two different services offering a variety of services with the sole purpose of easing your travel! Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. Inmany ports taxi lines can be long and distances to private transportation can be lengthy. You may order hot water from our complimentary In-Room Dining service 24 hours a day. For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. Mail is provided to the Port one hour before sailing. Is smoking allowed on cruise ships? A line-by-line guide - MSN electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Generally, one liter of alcohol per person may be entered into the U.S. duty-free by travelers who are 21 or older, although travelers coming from the U.S. Virgin Islands or other Caribbean countries are entitled to more. Please see the following important information about your luggage tags.
holland america smoking policy 2021
